Lastly, try running a battery test from the F2 system diagnostics page under the component test. If a startup menu opens, use the arrow keys to select Start Windows Normally, and then press the Enter key. See Additional resources for further troubleshooting steps. If your computer does not start after pressing the Power button, then a power reset did not resolve the startup issue. The computer starts normally or a startup menu opens. Press the Power button to turn on the computer. Insert the battery and plug the AC adapter back into the laptop, but do not connect any of the peripheral devices. With the battery and power cord unplugged, press and hold the Power button for about 15 seconds to drain any residual electrical charge from the capacitors. Remove the battery from the battery compartment. Remove the computer from any port replicator or docking station.ĭisconnect all external connected peripheral devices such as USB storage devices, external displays, and printers. You may try restarting your computer and charge your battery again.Īlso, Try performing a hard reset on your laptop and check if it helps. This should run the troubleshooter, and can fix any detected issues. On Cortana, enter Troubleshooter then select Troubleshooting.Ĭlick Improve power usage to open the window, then click Next. Restart the PC the drivers would automatically install again. In Batteries section, right-click on your battery driver, commonly it’s Microsoft ACPI-Compliant Control Method Battery. On your keyboard, press the Windows logo key and X at the same time to open the quick-access menu. Update the chipset drivers using this link. Try updating the BIOS and chipset drivers on the PC to the latest version and check if it helps. Were there any recent windows update on the PC? Hi! you tried charging your laptop using a different adapter or battery? Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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